<Back
Resources for Chapter 4: What is the user’s workflow?
Articles
Dear Diary: Using Diaries to Study User Experience, by Carine Lallemand.
Diary study, by UXPA's Usability Body of Knowledge.
Jumpstart Design Research with a Diary Study, by Andrew Maier.
Mobile diary studies, by On Device Research.
10 Tips for Mobile Diary Studies, by Jeffrey Henning.
Diary Studies, by Webcredible.
The Dos and Don’ts of Diary Studies, by Erietta Sapounakis.
Uncovering Context With Mobile Diary Studies, by Punchcut.
Cultural Probes, by Gerry Gaffney.
Using Posterous as an online cultural probe (user research diary), by USiT.
The new digital ethnographer’s toolkit: capturing the participant’s lifestream, by Chris Khalil.
Engaging with users – mobile diary studies, by Ed Chandler.
10 Tips for Mobile Diary Studies, by Jeffrey Henning.
Mobile Diaries: discovering daily life, by Penny Hagen and Natalie Rowland.
books
Observing the User Experience (Chapter 10 - Diary Studies), by Elizabeth Goodman, Mike Kuniavsky, and Andrea Moed.
Understanding Your Users (Chapter 8 - Diary Studies), by Kathy Baxter, Catherine Courage, and Kelly Caine.
videos
User Research Fundamentals for Designers Tutorial | Diary Studies, by Christine Perfetti (2:46 minutes).
SLIDE DECKS
Diary studies - A primer, by Boon Yew Chew.
tools
Video diary gadgets: Autographer, Narrative, and Looxcie.