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Resources for Chapter 1: What do people need?
Articles
How Google Knows What You Want To Know, by Steven Levy.
books
Experience Sampling Method: Measuring the Quality of Everyday Life, by Joel M. Hektner, Jennifer A. Schmidt, and Mihaly Csikszentmihalyi.
Understanding Your Users (Case study on chapter 8, page 210), by Kathy Baxter, Catherine Courage, and Kelly Caine.
videos
Data-Driven Self-Improvement, a TED talk by Bob Evans.
Don't Listen to Users, Sample Their Experience!, a Google I/O talk by Tomer Sharon.
Don't Listen to Users, Sample Their Experience!, a Lean Startup Conference talk by Tomer Sharon (different than the one above).
slide decks
Experience Sampling, by Jayar Fontaine.
5 Tips for Smartphone Experience Sampling & Ecological Momentary Assessment, by MetricWire.